Awards

Over the years, both AccuCare and our talented team members have been recognized for outstanding contributions to home health care. We take pride in having received prestigious awards such as the Best of Home Care – Leader in Experience and Employer of Choice, highlighting our commitment to quality care and employee satisfaction. These accolades reflect our dedication to providing exceptional service and fostering a supportive work environment.

We invite you to explore more about each of the awards we have earned for our exceptional home health services over the years.

Best of Home Care – Leader in Experience

HCP Experience Management Because We Care Top Feedback Program Award badge

St. Louis – AccuCare Home Health Care of St. Louis announced today that it received the distinguished 2024 Best of Home Care – Leader in Experience Award from HCP, the leading firm in experience management for post-acute care. The Leader in Experience Award is the highest recognition awarded by HCP and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, AccuCare Home Health Care of St. Louis is now recognized among the top 10% of home care providers participating in the nationwide HCP Experience Management Program.

This accomplishment demonstrates AccuCare Home Health Care’s long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of AccuCare’s clients and caregivers were interviewed each month by HCP. Over 12 months, AccuCare received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from HCP, the AccuCare leadership team set goals to reach the highest level of experience possible.

Best of Home Care – Leader in Training

St. Louis – AccuCare Home Health Care announced today that it received the distinguished 2024 Best of Home Care –Leader in Training Award from HCP, the leading firm in experience management for post-acute care. The Leader in Training Award recognizes home care businesses that consistently provide an outstanding level of staff education. As a Leader in Training, AccuCare Home Health Care is now recognized among the top 25% of home care providers participating in the nationwide HCP Training Program for the second year in a row.

This accomplishment demonstrates AccuCare’s long-term dedication to excellent care and employment. To qualify for this award, AccuCare Home Health Care of St. Louis implemented HCP Training to provide specialized education for their caregivers. AccuCare Home Health Care then achieved a high level of staff participation in continuing education, as well as an average of at least 8 courses completed by each participant.

Best of Home Care Employer of Choice 2024 Award badge

2022-2023 Best of Home Care – Employer of Choice Award seal.

February 14, 2023, ST. LOUIS, MO – AccuCare Home Health Care of St. Louis announced today that it has received the 2023 Best of Home Care – Employer of Choice Award from HCP. The Employer of Choice Award is granted only to the top-ranking home care providers, based on employee satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm. AccuCare Home Health Care is recognized among the region’s best employers of in-home caregivers for the second consecutive year.

“We’re excited to congratulate AccuCare Home Health Care for their well-deserved achievement: earning the Best of Home Care – Employer of Choice Award,” says Todd Austin, President of HCP. “Since this award is based on employee feedback, it shows the dedication AccuCare Home Health Care has to provide their employees with a great working experience, ensuring clients have well-trained, compassionate caregivers.”

Best of Home Care – Provider of Choice

St. Louis – AccuCare Home Health Care announced today that it received the distinguished 2024 Best of Home Care – Provider of Choice Award from HCP. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm. AccuCare Health Care AccuCare Home Health Care is recognized among the region’s best employers of in-home caregivers for the second consecutive year.

“We’re excited to congratulate AccuCare Home Health Care for their well-deserved achievement: earning the Best of Home Care – Provider of Choice Award,” says Todd Austin, President of HCP. “Since this award is based on client feedback, it shows the dedication AccuCare Home Health Care has to provide their clients with a great customer service experience.”

A-List Award

AccuCare Home Health Care of St. Louis has been named the 2023 Best Home Health Care Company in St. Louis Magazine’s A-List Readers’ Choice Poll.

St. Louis, MO, June 20, 2023 – AccuCare Home Health Care of St. Louis has been named the 2023 Best Home Health Care Company in St. Louis Magazine’s annual A-List Readers’ Choice Poll. Jacqueline B. Phillips, RN, BSN, owner and founder of AccuCare Home Health Care said, “Winning this award again in 2023 is very special to us because the people of St. Louis and the AccuCare family of employees, clients, and partners took the time to choose us as the Best Home Health Care Company. It’s an honor to be recognized in this way.”

“This is an exciting time for AccuCare. We are now a family-owned and managed business with my daughter Dana Moulton, RN, BSN, serving as Executive Vice President. Together we share the same passion for serving the St. Louis community and we continue to grow because we build trust with our clients and provide them with the best care based upon their individual needs.”

TORCH Award for Ethics

2022 Better Business Bureau® (BBB®) TORCH Award seal.

Founder and visionary of AccuCare holding the 2022 Better Business Bureau® (BBB®) TORCH Award at an event.

AccuCare Home Health Care of St. Louis is a 2022 Better Business Bureau® (BBB®) TORCH Award winner for BBB Serving Eastern & Southwest Missouri & Southern Illinois.

The TORCH Awards honor businesses and charities exemplifying high ethics in their treatment of customers, employees, and suppliers. Eleven businesses and two charities were recognized in 2022. “BBB TORCH Awards recognize companies and charities committed to exceptional service and high ethics,” said Michelle L. Corey, BBB St. Louis President and CEO. “These organizations have truly joined BBB’s mission of advancing marketplace trust in an exemplary way, and they are role models for other businesses and nonprofits in the community.”

“Winning a TORCH Award is a tremendous honor for AccuCare Home Health Care because BBB is a trusted and credible source of information for both consumers and businesses alike,” said Jacque Phillips, RN, BSN, President and Founder. BBB Accreditation is important because “it demonstrates our transparency and commitment to providing the highest quality of private, in-home health care.”

AccuCare Home Health Care of St. Louis and other TORCH Award winners were recognized at the BBB TORCH Awards reception and luncheon on Thursday, October 20, at the Four Seasons Hotel St. Louis. Click here to see the video played at the Award Ceremony.

EO St. Louis Entrepreneur of the Year

Founder of AccuCare, Jacque Phillips, RN, BSN, holding the EO of St. Louis Entrepreneur of the Year award.

EO of St. Louis Entrepreneur of the Year glass award engraved with Jacque Phillips' name.

Jacqueline B. Phillips, R.N., B.S.N, owner of AccuCare Home Health Care of St. Louis and AccuCare Event Medical, named Entrepreneur of the Year by EO St. Louis.

St. Louis, MO, Aug. 14, 2020 – Jacqueline B. Phillips, R.N., B.S.N., owner and founder of AccuCare Home Health Care of St. Louis and AccuCare Event Medical, is the 2020 recipient of the coveted Entrepreneur of the Year award presented by EO St. Louis. Voted on by her EO peers, Jacque was nominated for this prestigious honor because as St. Louis’ leading provider of in-home health care and medical event services, she had the foresight and expertise needed to develop and offer new COVID-related services which address the changing needs of delivering health care during a pandemic. Jacque helped start the EO St. Louis Chapter in 1993 and served on the board from 2019-2020.

Click to read the full press release.

St. Louis VOYCE Awards

VOYCE strives toward a high quality of life for those living on the long-term care continuum by empowering and educating individuals and families. At the annual Caregiver Awards Luncheon, staff and volunteers who demonstrate excellence and exemplify commitment to quality of long-term care in our service area are recognized. These honorees do an outstanding job caring for and respecting the rights of those in long-term care.

VOYCE Awards:

2021 Community Choice Award – Kim Bayne
2019 Exceptional Caregiver Award – Mark Mixon
2017 Lifetime Achievement Award – 20 Years – Jeri Worth

Meet Deanna Rice, The MAHC Paraprofessional Caregiver of the Year

We have exciting news! Recently, one of our very own team members received a prestigious and well-deserved award. Last week, our team traveled to Tan-Tar-A Resort in the Ozarks for the Missouri Alliance for Home Care (MAHC) Annual Conference. There, Deanna Rice received the MAHC Paraprofessional Caregiver of the Year Award. We simply couldn’t be happier for her.

The Missouri Alliance for Home Care is Missouri’s largest trade association representing the interests and concerns of home health agencies, home care companies, hospices, and private duty companies. Each year, they honor a paraprofessional caregiver who has gone above and beyond the call of duty by providing care to patients and clients.

Deanna Rice came to AccuCare Home Health Care of St. Louis in 2014. During that time, we saw her mature and develop into a first-rate professional caregiver who sets the standards for how all caregivers should be. She transitioned into the office in 2016 as a full-time Scheduler and Client/Caregiver Advocate.

Deanna brings experience, energy, and empathy to her role. Though she came to AccuCare having worked in other occupational fields, her caregiving experience began ten years prior when she became a caregiver for her grandfather after he was diagnosed with Alzheimer’s disease. To her, she was simply caring for a family member whom she loved greatly, but her family and friends saw how she interacted with him and how patient she was. Deanna’s mother, an AccuCare caregiver at the time and current team member, influenced her decision to accept a caregiver position with AccuCare.

Deanna shares that her greatest fulfillment has been working with the elderly and giving back each day. She leaves a lasting impression on clients’ lives, making a difference through the “little things,” such as giving an impromptu pedicure, noticing and cleaning a smudge on a client’s glasses, or giving water to a client’s pet. What’s obvious to Deanna is often missed by other caregivers. She is a special person who puts her energy, heart, and soul into everything she does. She is always ready for the next challenge and has kind words for every person she meets.

When Deanna isn’t working, she enjoys traveling with her husband and soulmate, Willie. They enjoy spending a great deal of time with their large family, which includes Deanna’s three younger siblings and 21 nieces and nephews. They also love spoiling their “fur baby,” Lilly, whom she describes as being “treated better than most two-legged children.” Deanna enjoys time outdoors, decorating cakes, and working with dog rescues.

Deanna has a big heart and is highly regarded by all of us at AccuCare. She is an incredible role model for our team of caregivers. Thank you, Deanna, for all you do for our team and those in our care. Congratulations!